MawNote
TW

Effective Date: May 1, 2026 | Version: 1.2

MawNote Terms of Service

Welcome to “MawNote” (hereinafter “the Service”) provided by Blacktech Internet CO., LTD.(hereinafter “the Company”). These Terms constitute an agreement between you (the “User” or “you”) and the Company regarding your use of the Service. By beginning to use the Service, you acknowledge that you have read, understood, and agreed to be bound by these Terms. If you do not agree, please do not use the Service.

1. Service Description

The Service provides note-taking and knowledge management features accessible through LINE and other channels, and may include AI-assisted capabilities and third-party service integrations. The actual features, usage methods, and limitations are subject to what the Service provides at any given time.

The Service is provided “as-is” and “as-available.” The Company may modify, suspend, or discontinue part or all of the Service at any time, and will provide reasonable advance notice or announcement within a reasonable scope.

2. Account and Usage Rules

You must complete identity verification through the method specified by the Service (such as a LINE account). You are responsible for maintaining the security of your account credentials and are responsible for all activities under your account. Please notify the Company promptly if you become aware of any unauthorized use.

You may not use the Service to engage in the following activities (including but not limited to):

  • Actions that violate laws, public order and good morals, or infringe on the rights of others.
  • Distributing malicious software, or interfering with or disrupting the Service, other users, or network security.
  • Unauthorized automated mass access, scraping, cracking, reverse engineering, or circumvention of security mechanisms.
  • Other behavior that the Company reasonably determines to be improper or harmful.

3. AI Feature Disclaimer

The Service may use third-party AI technology to process content you provide. Except as otherwise required by law or these Terms, the Company will not use your personal note content to train AI models (see also the Privacy Policy for details). AI-generated outputs are probabilistic in nature and may be inaccurate, incomplete, factually incorrect, or inapplicable to your situation; they are provided for reference only and do not constitute professional advice or guarantees by the Company.

For medical, legal, financial, or other significant matters, you should verify information independently or consult a qualified professional. To the fullest extent permitted by law, the Company is not liable for any damages arising from reliance on AI outputs, and does not guarantee that AI-related features will always be available or that third-party provider policies will remain unchanged.

4. Paid Plans, Billing, and Refunds

The Service may offer both free and paid plans. The rights, obligations, pricing, billing cycles, quotas, and supplementary rules for each plan are governed by the pricing and information pages on the Company's official website, which the Company may update at any time, effective upon announcement or update (except where prior notice is required by law).

Payments are processed by the Company's third-party payment processors. The Company does not directly store your full credit card numbers, bank account passwords, or other sensitive payment credentials, and you must also comply with the terms and privacy policies of those payment processors.

Subscription plans may automatically renew at the end of each billing period until you cancel in accordance with the official instructions; the effective date and terms of cancellation are governed by the current announcement.

For monthly or annual paid subscriptions, you may submit a refund request within seven (7) days of each subscription purchase using the mechanism announced by the Company at the time. The refund amount is calculated as the prorated amount based on remaining days, minus the equivalent cost of AI computing resources already consumed. Refunds will not be issued if the calculated amount is less than NTD 30 (a reasonable threshold for payment processing and administrative costs). Requests submitted after this period, or situations where refunds are otherwise restricted by law or these Terms, are subject to those applicable rules. To the extent permitted by law, once a digital service has been activated or delivery has commenced under the agreed terms, a refund may not be available or may only be granted on a case-by-case basis in accordance with exceptions announced by the Company; if the Service is rendered unusable due to a material defect attributable to the Company, the Company may provide reasonable remedies on a case-by-case basis. For refund requests or inquiries, please contact customer support or follow the instructions on the official website.

5. Intellectual Property

The intellectual property rights to the Service's code, interface, trademarks, and related materials belong to the Company or the respective rights holders. The rights to content you input or upload remain yours. To provide the Service, you grant the Company a license to store, process, and transmit such content to the extent necessary (including for AI features and integrations you have enabled). Please also refer to the Privacy Policy for the Company's commitment not to use your content to train AI models, and for other data use and marketing matters.

6. Service Interruption, Termination, and Account Handling

Maintenance, force majeure, third-party service outages, or other circumstances not attributable to the Company may cause the Service to be suspended or its quality to degrade. To the extent permitted by law, the Company shall not be liable for such occurrences.

You may request account deletion in accordance with the official instructions; data handling following deletion is governed by the Privacy Policy. If you violate these Terms, engage in unlawful activity, or there is reasonable cause to believe a security risk exists, the Company may suspend or terminate your access, and prior notice may not be required where necessary.

For users of the free plan: if you do not log in or actively use the Service for one hundred and eighty (180) consecutive days, the Company reserves the right — based on reasonable considerations including system resources, service quality, account security, and operational costs — to delete, clear, restrict access to, or suspend or adjust the free quota for data under that account, or take other necessary measures (hereinafter “Handling of Long-Inactive Accounts”). To the fullest extent permitted by law, except where mandatory legal provisions require otherwise, the Company has no obligation to provide individual prior notice of such actions, and no obligation to preserve, restore, or compensate for data removed or made inaccessible as a result; you agree to log in or use the Service regularly and to back up any important content yourself. Paid plan users are not subject to the Handling of Long-Inactive Accounts provisions in the preceding paragraph, except as otherwise provided in these Terms, in the event of your own breach of contract, or where legally required.

7. Limitation of Liability

To the fullest extent permitted by law, the Company's total liability in connection with the Service shall not exceed the total fees actually paid by you to the Company during a specified period prior to the occurrence of the damage (for free users, the limit shall be a lower reasonable amount, or as otherwise required by law where such limitation is not permitted). To the extent permitted by law, the Company is not liable for any indirect, incidental, consequential, or lost-profit damages.

8. Legal Compliance

The Company will handle disputes and personal data in accordance with applicable laws of the Republic of China. Where legally required to cooperate with judicial or regulatory authorities, the Company will provide information within the legally prescribed scope.

9. Terms Updates

The Company may amend these Terms. Amended content will be posted on the official website or within the Service, and notice will be provided through appropriate means as warranted. Your continued use of the Service after the amended Terms take effect constitutes your agreement to the amended Terms; if you do not agree, please cease use of the Service.

10. Governing Law and Jurisdiction

These Terms are governed by the laws of the Republic of China. For disputes arising from these Terms, both parties consent to the Tainan District Court, Taiwan as the court of first-instance jurisdiction; where exclusive jurisdiction is required by law, that jurisdiction shall apply.

11. Contact

Legal Entity: Blacktech Internet CO., LTD. | Service: MawNote
Support Email: support@mawnote.com
Official Website: https://mawnote.com

These Terms are authoritative in their Traditional Chinese version; in the event of any conflict with other language versions, the Traditional Chinese version shall prevail.
© 2026 Blacktech Internet CO., LTD.